Symptoms & Solutions

Important: The information presented here is for the use of a qualified, experienced technician. Without the background knowledge which comes with training, you risk doing more damage than good to the copier & also risk your own safety. If you are not willing to take 100% responsibility for your actions, do not use the information posted here. Thank you. Read our Conditions of Use for more information

Dim Control Panel	7556 Family - Adjusting the brightness of the display panel�... READ MORE
7556 Family - Fault Code: 302-315	Service Registry Bad data / Corrupted... READ MORE
7556 Family - Fault Code: 302-316	SRS returns to LUI "invalid fields, invalid data, or missing data"... READ MORE
7556 Family - Fault Code: 302-317	LUI gets no response from SRS... READ MORE
7556 Family - Fault Code: 302-321	XEIP Browser Dead... READ MORE
7556 Family - Fault Code: 303-306	Downgrade not permitted. A Customer upgrade was attempted, which would result in a downgrade, which is not allowed.... READ MORE
7556 Family - Fault Code: 303-307	SW Upgrade Synchronization Failure. Customer or CSE tried to perform upgrade resulting in a SW Upgrade Synchonization problem.... READ MORE
7556 Family - Fault Code: 303-316	Controller cannot communicate with IOT.... READ MORE
7556 Family - Fault Code: 303-317	IOT NVM Save Failure... READ MORE
7556 Family - Fault Code: 303-318	IOT NVM Init Failure... READ MORE
7556 Family - Fault Code: 303-319	IOT NVM Restore Failure... READ MORE
7556 Family - Fault Code: 303-324	SW Upgrade File Transfer failure... READ MORE
7556 Family - Fault Code: 303-325	System detects that the Wall Clock has not incremented within 1.5 seconds during Power On.... READ MORE
7556 Family - Fault Code: 303-326	Upgrade not required, since the SW Upgrade version is the same as the SW version on the machine.... READ MORE
7556 Family - Fault Code: 303-327	Upgrade Failed. this problem could be caused by an internal timing issue (Front side BUS speed set incorrectly), hardware error, user error and others.... READ MORE
7556 Family - Fault Code: 303-329	Upgrade request received during active diagnostics... READ MORE
7556 Family - Fault Code: 303-330	Upgrade request received during active Security function... READ MORE
7556 Family - Fault Code: 305-121	DADF Feed Out Sensor On Jam... READ MORE
7556 Family - Fault Code: 305-122	DADF Simplex/Side 1 Pre Reg Sensor On Jam... READ MORE
7556 Family - Fault Code: 305-123	DADF Simplex/Side 1 Reg Sensor On Jam... READ MORE
7556 Family - Fault Code: 310-300	Fuser took too long to recover from High Temperature Not Ready state.... READ MORE
7556 Family - Message: Non Customer Mode	The machine says it is in non customer mode and the Setup Wizard does not start at reboot.... READ MORE
Ph-7500 Family - Fault Code: 010-311	Heat Roll STS Disconnect Fail ... READ MORE
Ph-7500 Family - Fault Code: 010-319	Heat Roll In NC Sensor Differential Amp Fail ... READ MORE

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